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941.500.9411
Mon / Fri from 10:00 am - 6:00 pm

Welcome to SLE Customs Customer Support

At SLE Customs, your satisfaction and seamless experience with our services are our top priorities. We're dedicated to providing you with responsive, comprehensive support for any questions or concerns you may have. Whether you need help with an order, have questions about our services, or require assistance with a product, our team is here to ensure you receive the support you need promptly and efficiently.

How Can We Assist You Today?

Contact Us:

  • Phone: Reach out to us at 941-500-9411 for immediate assistance during our business hours: Monday - Friday, 10:00 AM - 6:00 PM EST.
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  • Email: For inquiries that aren't urgent or require detailed information, email us at [email protected]. We strive to respond within 24 hours.
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  • In-Person: Visit us at 6605 Gateway Ave., Sarasota, FL 34231. Our staff would be delighted to assist you directly.

Service and Product Support: Need guidance on selecting the right service or have questions about a specific product? Our experts are on hand to provide you with all the information you need to make informed decisions.

Feedback and Suggestions: Your feedback is crucial to our continuous improvement. Please let us know how we're doing and how we can better serve you by sending your thoughts to [email protected].

Let's Stay Connected: Follow us on our social media channels for the latest news, offers, and creative ideas from SLE Customs.

Thank you for choosing SLE Customs. We're here to ensure your experience is nothing short of exceptional.

Contact us

Contact details

941.500.9411
SLE Customs 6605 Gateway Avenue
34231 Sarasota
United States

Frequently asked questions

General
What is SLE Customs?

A: SLE Customs specializes in creating personalized and custom-made products, including custom apparel, stickers, wide format printing, UV printing, photo printing, and engraving. We provide high-quality, unique products tailored to your specifications.

How do I place an order on SLE Customs?

You can place an order through our website by selecting the custom product you want, choosing your preferred options, and adding it to your cart. Follow the checkout process to complete your order. However calling or emailing us is the best way.

Can you help with wide format printing?

Yes, we specialize in wide format printing, perfect for banners, posters, signs, and other large-scale prints. We offer high-quality prints with vibrant colors and sharp details.

What is UV printing, and do you offer it?

UV printing is a digital printing technology that uses ultraviolet light to cure or dry the ink as it is printed. This process produces vibrant colors and can be used on a variety of materials. We offer UV printing services to meet your unique needs.

What is the turnaround time for custom orders?

Turnaround times vary depending on the complexity and size of the order. Typically, custom orders are completed within 3-7 business days. Rush services are available for an additional fee.

Do you ship orders, and what are the shipping options?

Yes, we ship orders nationwide. We offer various shipping options including standard, expedited, and overnight shipping. Shipping costs are calculated based on the size and weight of the order.

Do you offer design services?

Yes, we have a team of skilled designers who can help you create custom designs for your engraving, decals, stickers, and printing needs. Contact us to discuss your project requirements and design ideas.

What payment methods do you accept?

We accept various payment methods including credit/debit cards, PayPal, and bank transfers. Payment details can be finalized at the time of placing your order.

Is SLE Customs and Sarasota Laser Engraving the same?

Yes, we have expanded so much in a short period of time that we did a DBA name change to SLE Customs. As a family locally owned and operated business in Sarasota, FL, we continue to offer the same great services.

Can we work off a screenshot image?

Yes, we can work off a screenshot image. However, the quality is greatly reduced, and you may incur additional artwork design fees.

UV Printing
What is UV Printing?

UV printing is a digital printing technology that uses ultraviolet light to cure or dry the ink as it is printed. This results in vibrant, high-quality prints that are durable and resistant to fading.

What materials can be used in UV Printing?

UV printing can be used on a variety of materials, including plastics, metals, glass, wood, and paper. This makes it ideal for a wide range of applications from signage to promotional items.

What are the benefits of UV Printing?

UV printing offers several benefits including quick drying times, vibrant colors, high durability, and the ability to print on non-traditional materials. It also produces less volatile organic compounds (VOCs), making it environmentally friendly.

Is UV Printing suitable for outdoor use?

Yes, UV printing is highly durable and UV-resistant, making it suitable for outdoor applications. The prints are resistant to weathering, fading, and scratching, ensuring longevity even in harsh conditions.

Can UV Printing be used for customized products?

Absolutely, UV printing is perfect for customized products. It allows for high precision and detail, making it ideal for personalized items, promotional products, and custom signage.

Stickers / Decals and more
What technology and materials do you use for UV stickers?

We use the latest in printing technology, including the Roland TrueVIS LG printer, to ensure high-quality and precise prints. We also use the best vinyl materials to guarantee durability and vibrant colors.

What are UV stickers?

UV stickers are high-quality stickers printed using ultraviolet (UV) light to cure or dry the ink. This process results in vibrant, durable, and weather-resistant stickers suitable for various applications.

What types of cuts are available for UV stickers?

We offer several types of cuts for UV stickers, including:

  • Die-Cut: Custom shapes tailored to your design.
  • Kiss-Cut: Stickers that are cut through the top layer but not the backing paper.
  • Square/Rectangle Cut: Standard shapes with sharp or rounded corners.
  • Circle/Oval Cut: Perfect for logos and simple designs.
  • Contour Cut: Follows the outline of the design closely for a custom loo
Are UV stickers weather-resistant?

Yes, UV stickers are highly durable and weather-resistant, making them suitable for outdoor use. They can withstand exposure to sunlight, rain, and other environmental factors without fading or peeling.

Can I use UV stickers on different surfaces?

Absolutely! UV stickers adhere well to a variety of surfaces, including glass, metal, plastic, wood, and more. They are ideal for vehicles, windows, water bottles, and promotional items.

How can I customize my UV stickers?

You can customize your UV stickers by selecting the shape, size, and finish (glossy or matte). Provide your design, logo, or artwork, and we will handle the rest. Our team can also assist with design services if needed.

Laser Engraving
What is laser engraving?

Laser engraving is a process that uses a laser beam to precisely etch or mark the surface of a material. This technology allows for intricate designs, text, and images to be engraved on various materials with high precision and durability.

What are Fiber and CO2 lasers?
  • Fiber Lasers: Ideal for engraving on metals and plastics. They produce a concentrated beam that allows for detailed and deep engravings.
  • CO2 Lasers: Best suited for non-metal materials such as wood, acrylic, glass, leather, and more. They offer versatility in engraving and cutting.
What file types do I need for artwork?

We accept various file types for artwork, including AI, EPS, SVG, PDF, and high-resolution PNG or JPG. Vector files (AI, EPS, SVG) are preferred for the best engraving quality.

What materials can you engrave on?

We can engrave on a wide range of materials, including:

  • Metals (e.g., stainless steel, aluminum)
  • Plastics and acrylic
  • Wood and bamboo
  • Glass and ceramics
  • Leather
  • Stone and more
What technology do you use for laser engraving?

We use state-of-the-art fiber and CO2 lasers to ensure precise and high-quality engravings on various materials. Our equipment allows for detailed customization and durable results.

These FAQs provide detailed information on your laser engraving services, helping customers understand the technology and capabilities you offer.

Custom Printed T-Shirts & Apparel
What is DTG printing?

Direct-to-Garment (DTG) printing is a method where ink is directly applied to the fabric of a garment using a specialized inkjet printer. This allows for vibrant, full-color designs with high detail and a soft feel.

What file types are needed for custom t-shirt designs?

We prefer high-resolution PNG or JPG files with a transparent background. For the best results, vector files (AI, EPS, SVG) are also accepted and recommended.

What types of garments can you print on?

We can print on a variety of garments, including t-shirts, hoodies, tank tops, and more. The fabric should primarily be cotton or a cotton blend for the best print quality.

How durable are DTG prints?

DTG prints are highly durable when proper care instructions are followed. This includes washing inside out in cold water and tumble drying on low heat to maintain print quality.

Can I order custom t-shirts in bulk?

Yes, we offer bulk ordering options for custom t-shirts. Whether you need a small batch for an event or a large order for a business, we can accommodate your needs and offer volume discounts.

Can I order just one t-shirt?

Yes, there is no minimum order requirement. You can order just one custom t-shirt.

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